Independent businesses
often operate in isolation without the networks of contacts and
information services available to large companies. They typically lack the
fundamental skills in key aspects of management that are required to
develop a truly successful business. The organisations purporting to
supply help and information were poorly sign posted and inaccessible for
most small to medium sized enterprises (SMEs). They were also largely
governmental, bureaucratic and remote in nature. The Institute attempted
to fill this gap by offering a single reference point where SMEs could
obtain relevant information and support.
The main means of disseminating
information was a monthly publication, Small Business Today which
contained items of particular interest to SMEs including details of grants
and loan schemes, and effects of changes in legislation. Management
techniques used successfully in large businesses were reported on,
modified for use by managers in smaller businesses. Regular articles
covered training, finance and marketing. Although many commercial
computerised databases were rapidly coming on stream - these were largely
inaccessible to SMEs, who typically lacked the computer equipment and
expertise to access the systems. The Institute, therefore, subscribed to
numerous databases covering such matters as raising finance, obtaining
government grants, sourcing materials and supplies, training and
educational courses, and marketing information. We aimed to provide our
growing membership with rapid centralised access to a wealth of
information.
The Institute carried out a variety of
adhoc pieces of research into the needs of the independent business
sector. This led to the introduction of a 'company mentoring scheme'
whereby successful directors of established businesses undertook to act as
mentors to owners, managers or directors of start-up businesses. In
practice, the difficulties of matching skills with requirements in the
right place and at the right time for both parties saw the eventual demise
of the scheme. Equally, a business introduction service to facilitate
equity investment by business angels into independent businesses was
popular in concept but was rapidly buried under the weight of regulations
and the difficulty in finding appropriate matches. Even with such
encouragements as the Business Expansion Scheme, the Institute could not
compensate for the lack of suitably entrepreneurial investment
opportunities. The Advisor Scheme continued to grow at such a rate that it
was soon necessary to publish a separate directory of specialist advisers.
The Index of Experts was published early in 1989, and in 1990 a larger
edition was published and circulated to over 25,000 directors and managers
in independent businesses.
Further research, both by the Institute,
and more importantly by several academic institutions , had indicated that
the SME sector required not only information and advice in order to
survive and grow, but also practical assistance in the form of both
process and expert consultancy. In order to be effective, a practical
implementation phase was also required. It was evident that the major
consultancy practices were generally unable or unwilling to fulfil this
need as their cost structures and style of consultancy were generally not
appropriate to the SME sector. Coincidentally, at this time, large numbers
of senior and middle managers with many years experience of running
businesses or departments were coming on to the employment market because
of downsizing and recessional restructuring. Many of these individuals had
excellent skills and knowledge which could be deployed in the SME sector
if only the correct means of delivery could be established.
Our original Small Business Today
publication has recently been replaced by a much expanded and targeted
Independent Business Today magazine which will be initially published
quarterly. IBT has been structured to bring the independent business owner
not only current topical information but also jargon-free academic
research, information on new business techniques, and practical articles
on training and personal development. The Institute regularly publishes
summaries of relevant academic research which will be available both in
hard copy form and in the Net. Look at our pages for updates and lists of
available material.
Why bother with Small to Medium Sized businesses?
According to national statistics in the last few years of the 20th
century, 99.5% of all businesses in the UK economy employ fewer than 200
people, 98% employ fewer than 50 people and 96.4% employ fewer than 20
people! These figures clearly illustrate the importance of caring for the
SMEs rather than aiming initiatives at the larger companies who can
already afford to buy in expertise and a full board of professional
directors on whom the large company Managing Director can call on at any
time for specialist advise and assistance. However, the person responsible
for an SME has no such facility and is expected to know everything, keep
up with everything and do everything themselves. Clearly a very
unsatisfactory situation especially as in most cases that person cannot be
expected to 'know what they don't know'.
What about practical assistance?
Further research, both by the Institute, and by several academic
organisations, had indicated that the SME sector required not only
information and advice in order to survive and grow, but also practical
assistance, preferably from more mature business executives who had 'been
there, seen it and done it'. In order to be effective, a practical
implementation phase was also required. It was also evident that any sort
of traditional consultancy was inappropriate as consultancy practices were
generally unable or unwilling to fulfil this need as their cost structures
and style were generally not appropriate to the SME sector.
Coincidentally, at this time, large numbers of senior executives with many
years experience of running businesses or departments were coming on to
the employment market because of downsizing and recessional restructuring.
Many of these individuals were top names in the business world and had
excellent skills and knowledge which could be deployed in the SME sector
if only the correct means of delivery could be established.
Who are the IIB Executive Associates?
All IIB Executive Associates who attend meetings with Managing Directors
and Proprietors of businesses are themselves senior executives from any
and every profession, background and industry imaginable. Almost all our
Executives are mature business people over forty years old, (with our
average ages being approximately 54 years), who have been Chief
Executives, Managing Directors or Executive Board Directors themselves,
and having thus experienced first hand the pressures, stresses and joys of
running a business, with many having started up, run and eventually sold
their own businesses and others having run some of the best known
businesses in the world. In short, our Executive Associates have 'been
there, seen it, and survived to tell the story'!
What publications are available from the Institute?
Our Independent Business Today magazine has been structured to bring those
responsible for making business decisions not only current topical
information but also jargon-free academic research, information on new
business techniques, and practical articles on training and personal
development. The Institute also regularly publishes summaries of relevant
academic research which will be available both in hard copy form and on
the Web.

